We are committed to delivering your orders quickly, safely, and affordably—whether you’re shopping locally or from abroad. Below you’ll find details about our shipping timelines and other important information.

United States Orders

Processing Time
All U.S. orders are processed within 1–2 business days from our U.S. warehouse.

Shipping Time
Standard delivery takes 2–4 business days via USPS or another local carrier.

Shipping Cost
Free shipping on all orders.

Tracking
A tracking number will be provided via email once your order ships.

International Orders (Outside U.S.)

Processing Time
International orders are processed within 2–3 business days.

Shipping Time

  • EU countries: 4–7 business days
  • Non-EU countries: 7–14 business days (depending on location and customs clearance)

Shipping Cost
Free shipping worldwide—no matter the destination.

Duties & Taxes
International customers are responsible for any applicable customs duties, import taxes, or fees imposed by their country’s regulations.

Tracking
All international orders include a tracked shipping option. You’ll receive your tracking information once your order has shipped.

If you have any questions or concerns about your shipment, feel free to reach out to our support team at support@charm-haven.com — we’re always happy to help!